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Refund policy

Conditions Refund

Payments of participants (the model) is final and non-refundable, except as provided in these Terms of cases. If you believe that any of the participants (model) did not provide the service, which has agreed to specifically provide you, or if you have any technical difficulties that you are unable to resolve despite the efforts made, please contact our tech support and inform us about the nature of your claim. Remember that the maximum deadline for submitting claims is one (1) week from the date of the accident. If your claim is successful, the corresponding amount will be credited to your account on the Site.

If you disagree with the amount charged to your credit card, you must contact us before you contact the company that issued the credit card to cancel payment (* * rejection of the transaction). You must contact us by e-mail, and specify the reason why you dispute the amount written off. This will allow us to review your claim and if it is successful, return the disputed amount on your card. On a refund (if approved) will take up to three (3) working days.

CameraLux is prepared to issue a refund to your credit card for unspent transactions in your account that were purchased within the last 30 days.

100% Satisfaction Guarantee

In the event that you are new (i.e. you do not have any previous paying accounts and made your first Credit purchase within the last 30 days) to CameraLux and are not satisfied with the services provided by Cameralux will be prepared to issue a refund to your credit card up for up to $25.

Refund Requests Made Directly to Your Bank or Payment Processors

Please note that requesting a refund directly from your credit card company or the CameraLux billing processors may result in your account with CameraLux being terminated with immediate effect. In the event that your account is terminated, you will not be permitted to open further accounts with CameraLux.

If you are dissatisfied with the services provided by CameraLux or wish to dispute a transaction, please contact us directly and we will do our best to assist you.

Chargebacks and Fraud

Chargebacks and/or any activity that will prevent CameraLux from collecting funds from a Credit purchase will be considered fraudulent and may result in your account with CameraLux being terminated with immediate effect.

In the event that your account is terminated, you will not be permitted to open further accounts with CameraLux.

If you believe a chargeback and/or credit card refund was issued in error, CameraLux will require that you repay the amount purchased. Once the disputed amount has been covered, CameraLux will reactivate your account with its service.

CameraLux will use all of its rights under the law, to claim back funds that were fraudulently removed as a result of chargebacks and/or credit card refunds. CameraLux reserves the right to provide 3rd parties with any identifiable details it may have in order to claim back funds that were lost due to fraudulent activity.

If you are dissatisfied with the services provided by CameraLux or wish to dispute a transaction, please contact us directly and we will do our best to assist you.

Indemnification and Warranty

Under no circumstances, including, but not limited to, negligence, Website, as well as an affiliate of the Site are not responsible for any direct, indirect, incidental, special, consequential or potential damages arising from the use or inability to use the Site and services provided to them. The user confirms unequivocally agree that the Site shall not be liable for the defamatory, offensive or illegal conduct of any user or member (models); deterioration of performance, error, technical operation, deletion, defect, delay in operation of the Site or the signal transmission, connection failures; theft or destruction or unauthorized access, modification or use of the accounts as a result of unintentional professional mistakes, or for any other reason, for any amount in excess of that which was paid by users of the website.

The site does not undertake any representations and warranties regarding the information or services provided by them. Users use the services provided by the Site at your own risk. Neither the Website nor any other party involved in creating, producing, or providing services or materials shall not be liable for any direct, incidental, consequential, indirect, or potential damage caused as a result of your access, use or interpretation services or information provided by the Site or through a representative. Without limiting the foregoing, the Site does not assume any warranties of merchantability, for a particular purpose, or non-effects of materials contained in the Site in terms of their correctness, accuracy, relevance or reliability.

This agreement involves a complete understanding between the User and the Site with respect to its subject matter and supersedes all previous written or oral agreements. This Agreement may be amended after notice of the User Site. If this agreement is not contrary to law or otherwise stated therein, all of its provisions remain in effect after termination. Agreement shall be governed by and construed in accordance with the laws of Brazil contracts concluded and fully respected in the country. The side winning a lawsuit to ensure compliance with the terms of this agreement, is authorized to recover attorneys' fees.

These may be things like great dissatisfaction with a model’s performance in private or pay chat or the site not working properly for some reason. In cases like these we will issue refunds in the form of site credit or cash on a case by case basis. Things such as other complaints the model has received or other customer comments will be taken into consideration. If any dissatisfaction arises as a result of a User's experience with an independent model who uses the Site software to host video chat rooms a refund will be issued in the form of site credit that can be used with other performers. The amount of the compensation depends on the specific situation and is determined by the administration of the site.

We do not issue refunds unless there are extenuating circumstances for which we feel a refund is merited. These may be things like great dissatisfaction with a model’s performance in private or pay chat or the site not working properly for some reason. In cases like these we will issue refunds in the form of site credit or cash on a case by case basis. Things such as other complaints the model has received or other customer comments will be taken into consideration. If any dissatisfaction arises as a result of a User's experience with an independent model who uses the Site software to host video chat rooms a refund will be issued in the form of site credit that can be used with other performers. The amount of the compensation depends on the specific situation and is determined by the administration of the site. 

If you still want your money back, you have to contact the online transaction processing company, which you can find it on your bank statement. 

P.S. Before asking for a refund, keep in mind that models are not obliged to fulfil all your requests. 

You must place Your complaint within 24 hours at CameraLux Support Team
Amounts spent on related services – such as Recorded shows and Gold Shows – are not refundable. 

Please send the message to support using contact form. 
CameraLux Support Team investigates all reports as soon as possible.

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CameraLux is the most exciting sex cam site on the internet. With more than 1,000 models and entertainers live streaming both in free and private chatrooms at any given time. You can browse sex cams in several categories such as blonde, black, latinas, asian, BBW, gay, petite girls and many more. You can even filter your search by ethnicity, age, language and more!

CameraLux is free to access. Browse through several models from Couples, Transsexuals, Women and Men performing live sex cam shows all day, every day. As well as observing free private shows, cam2cam, spying and messaging models in several languages with our auto-translation tool.

Disclaimer: All Actresses, Actors, Models, on-screen characters and different people that appear on this site, in any real or simulated pornographic conduct or visual portrayal, were 18 years or older at the time the photographs and recordings were taken. All Webcam models must proof their age with a valid government-issued photo ID. We collect this during your intake process while creating your stage name identity.

Please visit EPOCH, CCBILL and SEGPAY, our authorized sales agents. Orion30 LLP, with the registered address at 71-75 Shelton Street, Covent Garden - London, UK WC2H 9JQ. The legal jurisdiction that governs the contract between the merchant and the cardholder is England.

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18 U.S.C. 2257 Record-Keeping Requirements Compliance Statement
Please visit Epoch and SegPay, our authorized sales agents

By continuing to browse the site, you are agreeing to our use of cookies and you must be at least 18 years old in the US or the age of majority in your country of residence and accept the terms below before proceeding:

1. Sexually Explicit Material:

This website contains sexually explicit content in the forms of: adult material, information, opinion, content and commentary. It may be considered offensive or illegal in some communities. If you are easily shocked or otherwise should not view this kind of content, please do not enter this site.

All people who access this site must be at least 18 years of age OR the age of majority in the jurisdiction that you will/may view this explicit content, whichever is greater.

IF YOU ARE HERE WITH THE INTENT TO FIND CHILD PORNOGRAPHY, DO NOT ENTER THIS SITE. YOU WILL NOT FIND CHILD PORNOGRAPHY ON THIS WEBSITE. CAMERALUX DOES NOT TOLERATE CHILD PORNOGRAPHY IN ANY WAY, SHAPE, OR FORM. WE WILL PROMPTLY TURN YOU OVER TO AUTHORITIES AND WILLINGLY AID IN THE PROSECUTION OF ANYONE WHO ATTEMPTS TO EXPLOIT YOUNG AND INNOCENT VICTIMS.

Permission and authorization to enter this website and access its content is strictly limited to consenting adults who affirm under oath and subject to penalties of perjury under title 28 U.S.C. ß 1746 and other applicable statutes and laws, that each of the following statements are true, and accept the all of the following conditions:

- I am an adult who has reached the legal Age of Majority in my jurisdiction as well as where I am choosing to view the sexually explicit content accessed through this site;

- I want to receive/view sexually explicit content and believe that sexual acts between CONSENTING adults are neither obscene nor offensive;

- I will not expose this sexually explicit content to minors or anyone who may be offended;

- I am choosing, of my own free will, to view and access this content for my own personal use and not on the behalf of any government; I believe that as an adult it is my inalienable constitutional right to receive/view sexually explicit material; I believe that sexual acts between consenting adults are neither offensive nor obscene;

- I have determined that viewing, downloading, hearing, and reading, sexually explicit content does not violate the standards of any community, town, city, county, state, province or country where I will be accessing the sexually explicit content;

- I will not inform any minors of the existence of this site nor will I share content of this site with any person under the legal age;

-I am solely responsible for any false disclosures or legal ramifications of viewing, reading or downloading any material appearing on this site and I understand that providing a false declaration under the penalties of perjury is a criminal offense;

- I consent that neither this website nor its affiliates shall be held responsible for any legal ramifications stemming from any fraudulent entry or activity involving this website;

- I am solely responsible for any false disclosures or legal ramifications of viewing, reading or downloading any material appearing on this site.

- I further agree that neither this website nor its affiliates will be held responsible for any legal ramifications arising from any fraudulent entry into or use of this website;

- I understand and agree that the site’s Terms and Conditions and the Privacy Policy govern my entry into and use of this site and I agree to be bound by them;

- I agree that by entering this website, I am subjecting myself, and any business entity in which I have any legal or equitable interest, to the personal jurisdiction of the State of London, England, should any dispute arise at any time between this website, myself and/or such business entity; The parties hereby submit to the personal jurisdiction of the courts in England

- This warning page constitutes a legally binding agreement between me, this website and/or any business in which I have any legal or equitable interest. If any provision of this Agreement is found to be unenforceable, the remainder shall be enforced as fully as possible and the unenforceable provision shall be deemed modified to the limited extent required to permit its enforcement in a manner most closely representing the intentions as expressed herein;

- All performers on this site are over the age of 18, have consented being photographed and/or filmed, believe it is their right to engage in consensual sexual acts for the entertainment and education of other adults and I believe it is my right as an adult to watch them doing what adults do;

- The pictures, videos, and dialogue found on this site are intended to be used by consenting adults as sexual entertainment, sexual aids, and to provide sexual education, commentary, discourse and commentary;

- I understand that providing a false declaration under the penalties of perjury is a criminal offense; and

- I agree that this Warning and Affirmation constitutes a legally binding agreement between me and the website and is governed by the Electronic Signatures in Global and National Commerce Act (commonly known as the “E-Sign Act”), 15 U.S.C. § 7000, et seq., By clicking below and entering the site, I am acknowledging my agreement to be bound by the above and the Terms and Conditions of the site and I consent to adopt the signature line below as my own signature and the manifestation of my consent.

If all of these conditions apply, and you wish to continue, you are granted permission to enter the site. If any of these aforementioned conditions do not apply to you, you do not agree, or you would prefer not to continue, please leave the site immediately. If I choose to continue i totally indicate my agreement to be bound by the terms of this agreement, I affirmatively adopt the signature line below as my signature and the manifestation of my consent to be bound by the terms of this agreement.

By clicking “Enter the site,” you agree that all of the above are true, that you want to enter the Website, and that you agree to the General Terms and Conditions and the Privacy Policy.

2. Cookies:

This website uses cookies to give you the best experience while on the website. By continuing to browse this site, you are agreeing to our use of cookies described in our Cookies Policy.

 

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